The timely and convenient exchange of information is becoming ever more important in today’s work environment. The exchange between co-workers helps expand the existing knowledge base, develop and disseminate best practice ideas, simplify work processes, and create transparency.
Not all of PHOENIX’s 37,000 employees have access to a computer – but most do have access to a smartphone. To make internal communication more interactive, transparent, and up-to-date from now on, PHOENIX is introducing a group-wide employee app. This new app aims not only to improve and simplify the exchange of information that is available to all but also to draw employees closer together across divisions, hierarchical levels, and national borders. Keeping employees informed, giving them a say, saving time, and helping them to stay in contact and find solutions together quickly are just some of the benefits the PHOENIX group’s international project team had in mind while designing the app. To see whether it met these requirements, pilot users from Finland, the Netherlands, and Switzerland began testing the app in October 2018 for a period of several months. Their experiences and feedback contributed to the employee app’s further development.