From warehouse workers to pharmacists, many PHOENIX employees work on a daily basis to ensure that medicines reach the patient undamaged. They are mindful of the need to handle medicines with care, store and transport them at the right temperature, and check expiry dates regularly. Since medicines must be disposed of as hazardous waste once the packaging is damaged or the expiry date has passed, careful handling also protects the environment.
The success of the PHOENIX group is founded on responsible and legal conduct along the entire supply chain. The guidelines for this are laid out in our compliance principles. We expect our service providers to operate their businesses responsibly too. Our Supplier Code of Conduct includes a ban on child labour and forced labour in addition to the rights to fair pay and freedom of association.