Identifying key issues

Corporate Social Responsibility (CSR), with its four Areas of Responsibility comprising value creation, environment, employees, and society, has been an integral part of our corporate management. It has also impacted the way we have viewed ourselves since 2012.

The PHOENIX group materiality matrix

To select the most important sustainability issues, we use a materiality analysis that was conducted in 2015 on the basis of the GRI G4 standard. Also taken into account in this assessment were benchmark comparisons with other companies, our own analyses, the expectations of internal and external stakeholders, and the demands that the PHOENIX group places upon itself.

Dialogue with our stakeholders

We maintain a cooperative partnership with our stakeholders, and their interests and expectations are amongst our key sources of information. The stakeholder survey carried out across Europe in 2015 is one instrument we have used in this connection. It was supported by more than 4,500 participants from amongst our employees, suppliers, customers, subcontractors, and other business partners.