Areas of responsibility

Environmental protection

Climate change, the scarcity of natural resources, and pollution of the environment by poorly degradable waste materials are among the greatest challenges of our times. We acknowledge our environmental responsibilities and want to keep the impact of our corporate processes as low as possible. At the same time, we are focusing on the areas of activity in which we can achieve the most.

  • Conscious use of resources

    We deliver healthcare across Europe in many ways. It is simply not possible to do this without using resources. In particular, our core business – the storage and transportation of drugs – involves the consumption of energy and fuel, which results in the emission of greenhouse gases (GHG). We account for both in our energy monitoring system and carbon footprint analysis. By doing so, we obtain a valuable insight into opportunities for optimisation. The GHG emissions produced by the PHOENIX group rose slightly in 2018/19. The increase is mainly attributable to the integration of our Romanian subsidiary and the retail organization in the United Kingdom into the data collection process.

  • Avoiding pharmaceutical waste

    During the reporting period, we reduced our pharmaceutical waste costs by around 20.8 per cent in comparison with 2014/15. By 2020, we aim to reduce our pharmaceutical waste costs by 30 per cent compared with 2016/17, and we are continuing to make good progress. To do this, we have taken numerous steps over the past few years, spanning all our subsidiaries. An important factor has been preventing the generation of pharmaceutical waste at the earliest stage possible. We raise awareness of error prevention through staff training and use various channels of communication as well as visual labelling.

  • Energy-efficient operation of buildings

    Saving energy and decreasing GHG emissions: with more than 161 distribution centres across Europe, we regard efficient building technology as one of the most effective tools at our disposal. The operation of our buildings is regulated by an energy monitoring system – the prerequisite for fulfilment of the European Union’s Energy Efficiency Directive and for the establishment of energy management systems. We use the findings of regular energy audits to press ahead with energy-saving measures. These include our ongoing LED modernisation project and the optimisation of heating and air-conditioning systems. In another area of action, the PHOENIX group is tapping into the efficiency potential of operational processes and investing in technological innovations.

  • Reducing transport emissions

    Efficient and eco-friendly logistics at the PHOENIX group are built on the foundations of our modern vehicle fleet, a transparent database, and a resource-efficient driving style. On this basis, we aim to reduce the GHG emissions caused by transport. Our subsidiary transmed operates our fleet using the most fuel-efficient vehicles and analyses all the parameters, such as the annual mileage per branch, fuel types, and CO2 emissions per kilometre. In Sweden, our subsidiary Tamro is using eco-friendly fuels based on biodiesel.

environmental management system in one third of PHOENIX’ national subsidiaries
ISO 14001environmental management system in one third of PHOENIX’ national subsidiaries
more CO2 emissions caused by transport in 2018/19 compared with the previous year
5 %more CO2 emissions caused by transport in 2018/19 compared with the previous year
of non-hazardous waste is returned to the material cycle in 2018/2019
85 %of non-hazardous waste is returned to the material cycle in 2018/2019

The end of the plastic bag

The pharmacies of the PHOENIX group are committed to the environment and opting for alternatives to traditional plastic bags – from recycled bags to sugar cane totes.

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Want to discover more?

You will find detailed information about current developments in our “environment” area of responsibility in the PHOENIX Sustainability Report.

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Your contact personStefanie SevimliSenior Manager CSR and Communications+49 621 8505-8503s.sevimli(at)