Our day-to-day operations have to meet the highest quality standards. All PHOENIX group companies satisfy the guidelines for good distribution practice (GDP) as published by the EU. Our quality management system is based on risk, as per GDP requirements. All employees at our distribution centres in Germany are given annual training in our system. Group-wide coverage of the ISO 9001 quality management standard is above 90 per cent. We responded quickly to the EU Falsified Medicines Directive (FMD), aimed at combating the falsification of pharmaceuticals, and use the securPharm falsification prevention system to enable end-to-end verification. Our solution hinges on the PHOENIX FMD Cloud, which is a flexible, reliable, and cost-effective method for our partners.