The PHOENIX group

The PHOENIX group,headquartered in Mannheim, is the European leader in pharmaceutical wholesale, pharmacy retail, and services for the pharmaceutical industry. With a presence in 29 healthcare markets, the group of companies offers unique geographical coverage throughout Europe, making a vital contribution to comprehensive healthcare with about 49,000 employees.

The PHOENIX group is active in the pharmaceutical wholesale and pre-wholesale business areas with 210 sites in 29 countries supplying pharmacies, doctors, and medical institutions with medicines and health products. Numerous other products and services for pharmacy customers complete the portfolio – from assistance in advising patients to modern goods management systems to pharmacy cooperation programmes. Nearly 18,000 pharmacies in 17 countries are members of one of the PHOENIX group’s cooperation and partnership programmes. The group of companies provides the pharmaceutical industry with Healthcare Logistics and other services along the entire supply chain. The PHOENIX group also operates almost 3,300 of its own pharmacies in 17 European countries, in which around 187 million patients per year receive expert advice from pharmacists in addition to their medicines.

PHOENIX in figures:

210
sites pharmaceutical wholesale/pre-wholesale in 29 countries
3300
own pharmacies in 17 countries
200
Manufacturers profit from the Pharma Services of the PHOENIX group
187
Mio. customers contacts in pharmacies every year
49000
employees
61.3
Billion Total Operating Performance in fiscal year 2023/24

OUR MISSION

We deliver health.

This has been the mission since the foundation of our company in 1994.

It has guided us on our journey from a German pharmaceutical wholesaler to what we are today:
Europe’s leading pharmaceutical wholesaler, pharmacy operator and service provider for the pharmaceutical industry.

OUR VISION

We are the partner of choice for simple and direct access to healthcare products and services across Europe.

All our actions are guided by our customers’ needs. We develop and offer tailored products and services and make healthcare easily accessible. This is why our customers, no matter where they are located along the pharmaceutical supply chain, choose us.
 

 

wePHOENIX

WePHOENIX describes how we conduct our work. They are commitments that we make to each other as colleagues and to customers and business partners. WePHOENIX is meant to guide us, showing the steps we need to take to reach our vision.

WE FOCUS ON THE CUSTOMER

We operate in markets with diverse customers and serve all their current and future needs with our tailored portfolio of products and services.
 

WE OPERATE EFFICIENTLY

We strive for excellence in everything we do, continuously optimise our operations to get better every day and use resources efficiently to become more sustainable.

WE THINK FORWARD

We drive forward innovations and play an active role in the digital transformation of the healthcare sector in Europe to improve our customers’ lives. 

WE EMBRACE COLLABORATION

We support each other by sharing knowledge, competences, and best practices across the entire company.   
 

WE CREATE VALUE

We are a family-owned company and pursue a long-term strategy, ensuring that our growth creates value also for generations to come.

WE ARE ONE TEAM

We are bound together by our shared vision for the company, welcome everyone who is willing to make this vision reality, and foster their personal and professional development in an inclusive environment.