The PHOENIX group

The PHOENIX group is a leading healthcare provider in Europe. Every day, we reliably provide people with drugs and medical products. Our approximately 39,000 employees thus make an important contribution to comprehensive healthcare in Europe.

Pharmaceutical wholesale, with its unique area coverage throughout Europe, represents the core business of the company. In a total of 27 countries, we supply pharmacies, doctors and medical facilities with medicines and healthcare products through more than 161 distribution centres. Millions of people throughout Europe can rely on our services every day. PHOENIX also operates over 2,800 of its own pharmacies in 14 European countries with its pharmacy brands BENU, APOTEK 1, Rowlands Pharmacy and Help Net.

In addition, we provide specialised services and service offerings for over 200 pharmaceutical companies across Europe - we call the concept "All-in-One". It connects the pharmaceutical industry, wholesalers, pharmacies and patients. One focus is on logistics, another on business intelligence and patient services.

PHOENIX in figures:

161
distribution centres in 27 countries
2800
own pharmacies in 14 countries
200
Manufacturers profit from the Pharma Services of the PHOENIX group
155
Mio. customers contacts in pharmacies every year
39532
employees
28.2
Billion revenue in fiscal year 2020/21

Our corporate culture

As a family business, we are committed to the sustainability of the company and its long-term increase in value for our shareholders. We focus on sustainable growth, which we achieve by continuing our further development.

Through their targeted, continued education in all areas, we are not only promoting the progress of the individual, but guaranteeing the successful development of the entire group. This allows us to fulfil our responsibilities to our company and its people, both now and in the future.

Think together global – act local! We advance our progress by employing successful concepts across borders. Because constructive cooperation beyond national borders is crucial to staying ahead of the competition. We learn from each other on a daily basis throughout Europe by further expanding our “best practice sharing” and promoting interdisciplinary thinking. At the same time, we stand out thanks to our great proximity to the market. We can therefore respond flexibly and quickly to specific local requirements. sven-seidel-phoenixgroup
Sven SeidelChief Executive Officer

Corporate Mission Statement

Our Vision

Our vision is to be the best integrated healthcare provider – wherever we are. For us, this means providing each customer group with the best possible services and products along the entire pharmaceutical supply chain.

Pharmaceutical manufacturers, pharmacies, doctors, hospitals, health insurance funds, and patients all benefit from our comprehensive service offering. With a focus on integrated structures between our Wholesale and Retail business units, as well as Pharma Services, we are the optimal link between pharmaceutical manufacturer and patient. Together with our employees, we shape our future and pursue sustainable and fair company management for long-term success.

Our Mission

We deliver health. Across Europe. As Europe’s leading pharmaceutical trader, we ensure that with our Wholesale and Retail business units, and Pharma Services, health products get to the right place at the right time in 27 countries.

We make an important contribution - daily - to comprehensive and safe healthcare in Europe: this includes Health Care Logistics for manufacturers across Europe, support for pharmacies through a variety of services and reliable logistics, expert advice from our pharmacists, and the overall optimisation of patient care. We count over 60,000 pharmacies, millions of patients and consumers, and numerous companies in the pharmaceutical industry among our customers.

Our Strategy

We align our actions to customer needs. Because the success of our customers also benefits us. Excellent performance is our success factor.

This means, on the one hand, striving for the highest possible quality in our daily work, and on the other hand, being guided by a high level of cost awareness. In addition, we take our environmental and social responsibility very seriously.

Our values

Reliable

Reliable

Across Europe, we are a reliable contact for all issues relating to health and well-being. A cooperative and open partnership, internally as well as with customers and suppliers, is of great importance to us. 

Proactive

Proactive

Acting instead of reacting, we stand for clear and forward-looking objectives, quick and results-oriented decisions, and structured cooperation. We know the pharmaceutical markets in Europe and the challenges they present.
 

Respectful

Respectful

Our success strategy is based on the efficient use of resources to achieve the greatest possible profitability. Ethical and fair interaction with business partners, competitors, and our employees is a matter of course at all times.